Everything In Once PlacE
Chel Pharmacy – taking you seriously
How to make a complaint
At Chel Pharmacy we welcome your comments and suggestions.
We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist.
We operate a formal complaints procedure which is part of the NHS system for dealing with complaints.
If you need any information or have a complaint about this website, our staff or any of our services please contact us as soon as possible via our Contact Us Page or write to us at:
Chel Pharmacy 173 Great Portland Street, London, W1W 5PH.
You may also call the Superintendent Pharmacist Sonal Davda on 020 7323 4713.
You can also get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.
Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organization.
We work along side many of Harley Street’s reputable obstetricians, physicians and surgeons. We have an international client base, serving customers from around the world, including the Middle East, Africa, Russia and Europe.
Please come in and discuss with us any healthcare needs that you may have. Our friendly and approachable team looks forward to welcoming you at Chel Pharmacy.
We offer a wide range of products and services, some of which include Dispensing both NHS and Private Prescriptions, Repeat Dispensing, Medicine Usage Reviews (MURs or Medi-Check), FREE Prescription Collection and Delivery Service, Health Advice and Self-care, Smoking Cessation, Blood Pressure, Emergency Hormonal Contraception, Cholesterol and diabetes Monitoring.
We provide Flu Vaccination Service, (walk-in available,as no appointment is required).